Refund policy
All Sales Are Final
At Desi Threads Boutique, all purchases are final sale. We do not offer returns, exchanges, or cancellations on any orders. By completing your purchase, you acknowledge and agree to this policy.
We strongly encourage customers to review product details and sizing information before placing an order. If you have questions prior to purchasing, please contact us at contact@desithreadsboutique.com we’re happy to assist.
Damaged or Incorrect Items
While we do not accept returns, if your order arrives damaged, defective, or if you receive the wrong item, please contact us within 48 hours of delivery at contact@desithreadsboutique.com with clear photos of the issue. We will work with you to resolve the matter appropriately.
Non-Returnable Items
All items sold by Desi Threads Boutique are non-returnable, including:
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Sale or clearance items
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Custom or personalized items
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Gift cards
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Accessories, jewelry, and personal wear
Credit Card Dispute Disclaimer
To avoid fraudulent claims and misunderstandings, we remind our customers that:
By purchasing from our store, you agree that all sales are final and waive any rights to dispute charges with your credit card provider due to buyer’s remorse, return requests, or sizing issues.
In the event of a quality issue or error on our part, please reach out to us directly at contact@desithreadsboutique.comso we can assist you.
International Orders – European Union (EU) Customers
If your order is being shipped to a country within the European Union, you may be entitled to a 14-day “cooling-off” period, during which you can cancel your order for any reason. However, this applies only to unused, unworn items in original packaging, and does not apply to custom, made-to-order, or final sale items.
To initiate this process, please email contact@desithreadsboutique.com within 14 days of receiving your order.
If you have any questions or concerns, we’re here to help — reach out to us at contact@desithreadsboutique.com.
